Frequently Asked Questions
- What does the water test include?
Our comprehensive water test includes a detailed analysis of your tap water for the following:
- Chlorine levels
- pH balance
- Chemical contaminants
- Water hardness
- Alkalinity
- Presence of bacteria and heavy metals
Our technicians will provide you with immediate results and a detailed report on the spot.
- How long does the test take?
The water assessment typically takes about 30 to 45 minutes. Our trained technicians will conduct a thorough analysis and review the results with you during this time.
- Is the test really free?
Yes, the water assessment is completely free. We believe in the importance of knowing what’s in your water, and we offer this service at no cost to help ensure your family’s safety and health.
- What happens if contaminants are found?
If contaminants are found in your water, our technicians will provide you with detailed information about the findings and recommend appropriate solutions. These may include installing water filtration systems, softeners, or other treatments to ensure your water is safe and clean. We will guide you through the available options to address any issues discovered during the assessment.
- How do I schedule a water test?
You can schedule a water test by contacting us through our website, calling our customer service number, or visiting our office. We will arrange a convenient time for our technician to visit your home.
- Do I need to prepare anything before the technician arrives?
No special preparation is needed before the technician arrives. However, ensuring clear access to your kitchen sink and other water sources will help facilitate the testing process.
- Will the test disrupt my household activities?
The test is minimally invasive and should not disrupt your daily activities. Our technicians work efficiently to complete the assessment with minimal disturbance to your household.
- Can I get a copy of the test results?
Yes, you will receive a detailed report of the test results immediately after the assessment. This report will include the findings and any recommended actions.
- Are the test results confidential?
Yes, your test results are confidential. We respect your privacy and will not share your information with third parties without your consent.
- What kind of equipment do you use for the test?
We use state-of-the-art water testing equipment to ensure accurate and reliable results. Our technicians are trained to use this equipment effectively to provide you with the best possible assessment.
- Can I have my water tested more than once?
Absolutely. Regular testing can help ensure that your water remains safe and clean. You can schedule additional tests as needed, and we recommend testing your water at least once a year.
- What areas do you service?
We provide water testing services to Las Vegas and surrounding areas, including Henderson, Summerlin, Boulder City, and other nearby communities.
- What are the benefits of regular water testing?
Regular water testing helps to:
- Detect potential contaminants early
- Ensure the safety and quality of your drinking water
- Protect your health and that of your family
- Maintain the efficiency of your plumbing and appliances